🤝Support (Community)

PLEASE READ FAQs BEFORE CONTACTING SUPPORT

Community is #1 here and we want to provide the best support we can to all the community.

We receive a tremendous amount of requests daily for partnerships, investments, collaborations and media marketing. We try our best to balance the growth of the protocol with addressing our communities questions and technical support needs.

To receive the best support, please follow these steps:

Non-Technical Questions and Support

1. Read FAQs

2. If you don't find your answers in FAQs, reach out to our admin in our community

3. For all other inquiries, go to our Contact (General) page for information

Technical Questions and Support

1. Read FAQs

2. If you don't find your answers in FAQs requests, please email [e-mail] and include the following: a) detailed breakdown of the problem; b) the steps you took leading up to the problem that occurred; c) any and all steps you took to try to resolve the problem on your own; and d) screenshots of your profile, the page on which the problem occurred and any error notifications you received.

3. Support request emails without the required account information, problem information, and screenshots, will be processed last.

4. We will respond as soon as possible. Please make sure to check your spam folders and label our email as "known sender".